What is an IT Managed Service Agreement?
A Managed Services Agreement (MSA) is an agreement between an IT managed service provider and its client whereby the IT company will manage and provide a defined set of services as set out in the agreement. Some services that are provided include: IT strategy meetings; system and application ...
Microsoft Teams
The business world is always buzzing about which new collaboration platform is the best. With so many options to choose from, one particularly useful solution stands out: Microsoft Teams. Microsoft Teams is a persistent chat-based collaboration platform complete with document sharing, online ...
Website
Planning a new website design for your business can be daunting. There isn’t a one-size-fits-all solution, but there are a few basic functions and content areas you should include to make it an effective marketing tool. Careful planning can go a long way to avoid disappointment or having to ...
Selecting a Point of Sales (POS) system
What is a POS System? A POS system enables your business to accept payments from customers and keep track of sales in a convenient and effective manner. A POS system used to refer to the cash register, however today these systems are entirely digital, allowing payments to be processed from ...
Phishing
Phishing attacks are the practice of sending fraudulent communications that appear to come from a reputable source. It is usually done through email with the intention to steal sensitive data like credit card and login information, or to install malware on the victim’s machine. ...
SaaS Applications Businesses Need in 2020 and Beyond
The cogs of the business technology revolution have been in motion for some time now. Each passing year sees businesses rely more heavily on digital technologies. The adoption rate of Software as a Service (SaaS) applications has steadily increased recently, but the events of 2020 have ...
5 Key Benefits of a Fully Managed IT Service
As businesses grow in a rapidly changing world, they often find themselves in need of an outsourced IT department. When a business operation becomes more complex, the benefit of working with a fully managed IT service increases monumentally. Because of this, the decision to outsource IT ...
Why You Need to Upgrade Your Cyber-Security Right Now
Between lockdown restrictions and the corresponding economic conditions, businesses have had a difficult time in recent months. For many, one thing has gone wrong after another – when it comes to cyber-security, much of this has been totally out of our control. Current circumstances have ...
What Office 365 Can Do for Your Workplace
The switch to cloud technology can be a significant decision as well as a drawn-out process for many companies. Although it may not be the best choice for every single business, its applications provide substantial benefit to many organisations, including in operational efficiency. Generally ...
Why Your Business Needs Unified Continuity (Business Continuity/Disaster Recovery) Technology
Unified continuity and traditional backup are the two common data saving measures that all businesses rely on. The fundamental difference between the two choices is that unified technologies consist of fully integrated systems, while traditional backups do not.