Our Services
Your relationship with Lockwoods IT begins with an initial consultation.
One of our technical team will come to your site to review your existing network infrastructure and help you plan for your business growth and stability. After we establish a good understanding of your network and business objectives, we will provide you with our recommendations to increase the security, reliability and fault tolerance of your network.
It is in the best interest of both of us to spend some extra time to understand your business and work with you to contribute to your business growth.
We bill for all support and troubleshooting services by the hour and offer substantial discounts for large projects and regularly scheduled service. Rates are based on the qualification and experience of the personnel who provide the service, which in turn is dependent on the nature of the task.
Our billing policy can be a major benefit to our clients, because it minimises the likelihood of paying high rates for simple jobs but still makes it possible to elevate the level of expertise assigned to a task in case of complications or expanded requirements.
Part of our commitment to comprehensive IT support is the provision of Internet connection services. The internet is the core pad of a business’s IT infrastructure, so it is important that it is treated and maintained as such.
We recommend ongoing reviews with our technical and business experts, as well as your team, to ensure that we continue to add measurable value to your business.
Lockwoods IT also uses automation technologies to help IT systems manage themselves with less human intervention. These productivity benefits are passed on to our clients.
We offer a range of service levels, from business hours support to 24/7 availability.
Our internet services extend to:
- web hosting
- domain hosting
- email spam filtering
- remote backup services
We are experienced in helping businesses achieve better, faster, and easier access to their corporate network - within the office, from home and on the road. We also support wireless e-business and the mobile enterprise, including:
- wireless messaging
- customer contact
- calendaring
- sales force
- field service applications
Our experience as an integrator and consumer of wireless technology enables us to offer expert consulting support and deployment for a broad range of wireless applications.
- Procurement of hardware and software
- Installation and upgrades of hardware and software
- Ongoing service, support and maintenance
- Application deployment
- Virus and spam protection
- System monitoring and network management
- Email management
- Storage and back up management
- Website development
- Document Management and paperless office
- Internet solutions including wireless broadband
Outsourced IT Solutions
- Simplifying management
- Increasing productivity
- Leveraging the provider’s resources to gain access to technologies
- Access to skilled staff
- Project management capabilities that would otherwise be too expensive